Reports To: Vice President of Sales – Foodservice

Location: Central time zone preferred (to support West, Central, and East Coast teams)

Compensation: $75,000 base salary + bonus

About PATH
PATH is on a mission to create a sustainable future by becoming the go-to bottled water brand that helps break the addiction to single-use plastic. As global consumer demand for sustainable and reusable packaging continues to grow, PATH is leading the way with innovative solutions that make a difference.

The Role
We are seeking a proactive, detail-oriented, and highly motivated Account Success Manager to join our Foodservice team. This role is a critical partner to the Foodservice Sales organization, focused on elevating the customer experience and supporting existing and new accounts through strong follow-through, coordination, and service.

The Account Success Manager will enable the sales team to concentrate on relationship building and growth by managing operational execution, onboarding, and ongoing account needs.

Why PATH?
We offer competitive benefits for all full-time team members, including:

• 401k with a 6% employer match

• Flexible Time Off policy

• 12 company holidays + year-end company shutdown

• Communications and wellness stipends

• Medical, dental, and vision insurance

• Long-term and short-term disability insurance

• Life insurance

Key Responsibilities

• Partner with sales managers and cross-functional stakeholders to support day-to-day sales operations for key Foodservice customers

• Coordinate documentation for new customer setup, onboarding paperwork, and customer-specific requirements

• Create internal purchase orders and coordinate PO updates with the Customer Service Representatives (CSR) team

• Submit and track samples for customers and tradeshows

• Support the Foodservice sales team with administrative and operational tasks that enable both daily execution and long-term growth

• Manage Salesforce CRM pipeline support, including tracking leads and preparing activity reports

• Increase sales productivity by simplifying workflow and coordinating renewal terms

• Identify opportunities for process improvement and scalability; provide consistent feedback and recommendations

• Contribute to the evolution of account success practices as PATH continues to scale

Qualifications

• 5+ years of experience in sales operations, sales support, or business operations

• Strong organizational skills and attention to detail, balanced with flexibility and adaptability

• Proven experience owning end-to-end sales processes and tracking performance through the sales funnel

• Project and program management experience preferred

• Comfortable working in an early-stage, high-growth environment with shifting priorities

• Ability to produce accurate work quickly, with strong follow-through and clear communication

• Agile, resourceful, and solutions-oriented mindset

• Excellent interpersonal, written, and verbal communication skills

• Experience in CPG, Foodservice, and/or National Accounts strongly preferred

• Hands-on experience with third-party platforms such as Slack and Salesforce

Equal Opportunity Employer
We are proud to be an Equal Opportunity/Affirmative Action Employer. PATH does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.

Pay Transparency
Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. While the range above is for the expectations as laid out in the job description, the final offer amount will depend on the factors listed above.

Join us in shaping the future of sustainable bottled water!